At Ross, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone.
Our 24 Hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service and technical support is provided directly by Ross personnel. During business hours (eastern time), technical support personnel are available by telephone any time. After hours and on weekends, a direct emergency technical support phone line is available. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist.
* International toll free number is valid in the following countries: Argentina | Australia | Austria | Belarus | China | Denmark | Finland | France | Germany | Hong Kong | Hungary | Ireland | Israel | Italy | Japan | Latvia | Luxembourg | Macau | Malaysia | Netherlands | New Zealand | Norway | Philippines | Poland | Portugal | Russia | Singapore | Slovenia | South Korea | Spain | Sweden | Switzerland | Taiwan | Thailand | United Kingdom | Uruguay