Missing NVMe System Drive in System RAID Volume - XPN-1RU-M9

Summary

The second NVMe drive in the System/Media RAID Volumes are missing, potentially causing issues with booting, or simply risking not having redundancy.

Applies To

• XPN-1RU-M9
• XPN-1RU-RS1-M9
• XPN-HW-CORE-V3
• XPN-HW-CORE-PLUS-V3
• XPN-1RU-IP-D25L-M9
• XPN-1RU-LL-M9
• XPN-1RU-NDI-M9
• XPN-1RU-12G-M9

Prerequisites

The article below will assist in getting the system booted if it has the "Inaccessible Boot Device" error:

Inaccessible Boot Device - XPN-1RU-M9

Procedure

1. Restart the system
2. Continuously press F10 when the HP wolf symbol appears to get into the BIOS
3. In the Main menu, select Apply Factory Defaults & Exit. Select Yes when the confirmation page appears. The system will now restart
4. Continuously press F10 when the HP wolf symbol appears to get into the BIOS again
5. Apply the following BIOS changes:
   
   SECURITY
   Secure Boot = Disable
   
   ADVANCED>BOOT OPTIONS
   - UEFI Boot Order
       a) HDD:VMD:1
       b) HDD:USB:1
       c) HDD:VMD:2
   
   ADVANCED>BUILT-IN DEVICE OPTIONS
   - Increase Idle Fan Speed (%) = 20
   
   ADVANCED>SLOT SETTINGS
   - M.2 SSD0 Intel VROC NVMe Raid = Enable
   - M.2 SSD1 Intel VROC NVMe Raid = Enable
   - NVME1 Intel VROC NVMe Raid = Enable
   Note: NVME0 will not let you change this; that is expected behaviour
   
    
6. In the Main menu, select Save Changes & Exit. Confirm the selection if prompted. The system will now boot into Windows. 
   Note: If a Windows Recovery Environment screen comes up, attempt to continue to Windows.
7. In the Start Menu, search for and open Intel Virtual RAID on CPU:
   
8. Navigate to NVMe*_Array_0000 RAID and confirm both disks are present at that the RAID is currently rebuilding.