Krista Renz
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Activity overview
Latest activity by Krista Renz-
Krista Renz created an article,
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Krista Renz created an article,
Ultrix upgrade version 5 to 6
Upgrade Steps:1. Open System Status2. On the Network tab, select Change3. Enable the Updates & Support option. When ready to upgrade, navigate to System Status > Upload > Browse (select .bin file) ...
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Krista Renz created an article,
Touchdrive module replacement
To replace the module you will need the following: Set of Module Extraction Tools located in the Desk Mounting Kit of your control panel. Torx® T10 screwdriver. To Remove a Module Power off the ...
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Krista Renz created an article,
Ultrix Carbonite upgrade
Ultrix Carbonite Software Upgrade Guide Current release: 9.1.14 Preliminary Steps: Download the .ultx_carb upgrade file Save a switcher set onto USB (Help Page: To Store a Set) Upgrade throug...
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Krista Renz created an article,
Ultrix Acuity upgrade
UltrixAcuity Software Upgrade Guide Current release: 13.0c Preliminary Steps Save a backup of the switcher configuration 1. Navigate to Home > Disk2. On the right side, select Hard Drive and/or U...
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Krista Renz created an article,
Ultrix upgrade v5
Preliminary Steps:1. Capture a System Status salvo.Expand the Ultrix node and navigate to Database > Salvos. 2. Back up the database and frame settings.Navigate to System Status > Transfer > Ultric...
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Krista Renz created an article,
NK Micro controller - losing routes on reboot
As the NK routers age, there is a possibility that on reboot it will lose all the routes. This is due to the failure of the capacitor on the micro controller card. Once a new one is received bel...
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Krista Renz created an article,
TouchDrive SSD replacement - Modular (4882)
The SSD is located under a crosspoint module on top of the panel. To complete this procedureyou must remove the module, locate and replace the SSD, and then replace the module. To Replace the SSD i...
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Krista Renz created an article,
Touchdrive SSD Replacement - Non-Modular (4880AR)
The SSD on the TD1 to TD3S is located under a cover on the bottom of the panel. To complete this procedure you must invert the control panel and remove a metal cover from the bottom. To replace t...
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Krista Renz created an article,
Touchdrive OS recovery
TouchDrive Panel OS Upgrade/Recovery StepsUSB Upgrade:Creating the bootable USB drive from Windows 10 Formatting a USB drive:1. Insert the USB into a USB port on the Windows 10 PC.2. Search for 'Po...