Description:
When a TouchDrive is failing to boot (usually on first or second boot out of the box) and appears to hang at the USB Joystick as shown below.
You will see that the File System Check of the root filesystem failed in the middle of the screen and requires a manual fsck:
Resolution:
Plug keyboard into TD panel and hit enter. You should get the following:
- On the TD from where the line says ( initramfs ) you can type "fsck -y /dev/sda6"?
Note there are 2 spaces (one before the "-y" and one after) - Answer yes to all prompts
- When it's through the prompts, press Ctrl+Alt+Delete to reboot.
This will check and repair the file system on that partition and reboot normally.
Follow-up Steps:
Once the system is booted you can then upgrade the panel to a later version which corrects this.
Ryzen/Rev 3 V3.2.0 Download (Must be on 2.1.1 or later first)
https://transfer.rossvideo.com/f/afc2b385b19eb22c
Upgrade Instructions
https://help.rossvideo.com/switcher-panels/Tasks/Upgrade/TouchDrive/Upgrade-Panel.html
If you get the following error when upgrading the panel, please shutdown the panel and restart before trying the upgrade again.
Once resolved, please open a ticket with techsupport@rossvideo.com with the panel serial number if you don't have a ticket already for tracking of this issue.