Pre-Upgrade Step:
Ensure all settings are backed up using the instructions linked here:
https://support.rossvideo.com/hc/en-us/articles/57595961063963-Ultrix-Backup-Guide-7-5-0
Enable Upgrades and Support Access
1 - Navigate to Ultrix > System > Configuration > Services & Connections.
2 - Find "Upgrades and Support Access" under the Services pane, and enable the Checkbox.
3 - Click Apply.
Upgrade Ultrix
4 - Navigate to Ultrix > Product Info
5 - At the bottom of the page, click "Upload"
6 - Click "Browse..." and navigate to the first firmware upgrade file.
7 - Click "Next >"
8 - Verifying that the desired Ultrix is selected, click "Finish"
9 - The firmware file will upload, and update the corresponding component.
Firmware files must be uploaded and the updated one at a time, starting with I/O cards. (repeat steps 5-9 for as many card types that are installed)
MODX submodules MOD-NDI, MOD-DPT, MOD-STRM can be uploaded after all other updates are complete, and the frame is power cycled. MOD-SFP, MOD-SDI, and MOD-JXS are updated with the MODX card file.
Once I/O cards are updated, the frame can be updated. (repeat steps 5-9, selecting the frame file)
Note HDBNC and SFP I/O cards update with the frame firmware file.
Do not reboot the system when prompted after card or frame updates are complete.
Power Cycle the system using the UltriPower in Dashboard, or by unplugging the AC/Wall power from the power supplies.
Post Upgrade Steps
Once all upgrades are complete
10 - Navigate to Ultrix > Database > Configuration > Routing Devices.
11 - If the Status column beside the Ultrix displays "IO Mismatch", click the Ultrix
12 - Click the "Refresh" icon